Returns
We understand when you need to return an item. We will gladly refund for items in their original un-worn condition. Please include items' original packaging in the return. Items must be returned within 45 days of receipt.
For holidays, we make an exception: items must be returned within 60 days of receipt if you made your order in November or December.
Step 1: Before making your return or exchange, please email us at info@babychelle.com first for the return address.
- In the email, include your 1) order number and 2) reason of return.
Step 2: Include a note of the below items when making your return or exchange:
- Order number
- Reason of return or exchange
- No need to include anything else (Packing slip/receipt & USPS label not necessary)
Note that all sales are final after 30 days.
Don't hesitate to contact us with any questions you may have at info@babychelle.com. Thank you!
EXCHANGES
In order for us to serve you efficiently, just simply re-order in the size you need and return your existing order, following the same steps as the above. Once we receive your return, we'll credit your account.
