We understand when you need to return an item. We will gladly refund for items in their original un-worn condition. Please include items' original packaging in the return. Items must be returned within 30 days of receipt. 

For holidays, we make an exception: items must be returned within 60 days of receipt if you made your order in November or December. 

Step 1: Before making your return or exchange, please email us at info@babychelle.com first for the return address.

  • In the email, include your 1) order number and 2) reason of return.

Step 2: Include a note of the below items when making your return or exchange:

  • Order number
  • Reason of return or exchange
  • No need to include anything else (Packing slip/receipt & USPS label not necessary)

Note that all sales are final after 30 days.

Don't hesitate to contact us with any questions you may have at info@babychelle.com. Thank you!

In order for us to serve you efficiently, just simply re-order in the size you need and return your existing order, following the same steps as the above. Once we receive your return, we'll credit your account.