Return/Exchange Policy

We understand when you need to return an item. We will gladly refund for items in their original un-worn condition. Please include items' original packaging in the return. Items must be returned within 45 days of receipt. 

For holidays, we make an exception: items must be returned within 60 days of receipt if you made your order in November or December. 

If you received a damaged or wrong item, please email us at info@babychelle.com, and we will make things right!

 

RETURNS

You may start a return at our Return Center, which will have instructions for completing your return.

 

EXCHANGES
You may start an exchange at our Return Center, which will have instructions for completing your return and requesting item(s) in exchange. The shipping is on us for requested items in exchange :)

Don't hesitate to contact us with any questions you may have at info@babychelle.com. Thank you!